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Robert H. Hayes

Philip Caldwell Professor of Business Administration, Emeritus

Contact (617) 495-6330
Overview Biography Publications & Course Materials Current Research Areas of Interest
Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from Stanford University.

He has published widely, including seven co-authored books. One of these, Restoring our Competitive Edge: Competing Through Manufacturing (1984: coauthored with Steven C. Wheelwright), won the Association of American Publishers' Award for the best book on business, management, and economics published that year. In addition, three of his articles won McKinsey Awards for the best articles published in the Harvard Business Review during various years. Other books include Operations, Strategy, and Technology: Pursuing the Competitive Edge (2004: co-authored with Gary Pisano, David Upton, and Steven Wheelwright), Dynamic Manufacturing: Creating the Learning Organization (1988: coauthored with Steven Wheelwright and Kim Clark), and Strategic Operations: Competing Through Capabilities (1996: coauthored with Gary Pisano and David Upton . Representative recent articles include 'Operations-Based Strategy', coauthored with David Upton (California Management Review, Summer 1998), and 'Beyond World-Class: The New Manufacturing Strategy', coauthored with Gary Pisano (Harvard Business Review, January-February 1994).

Professor Hayes also has held a number of senior administrative positions at the School, including Area Head, Program Head, and Senior Associate Dean for Faculty Planning and Development. He has lived and conducted research in both Europe and Hong Kong, and coordinated the opening of HBS's research office in Hong Kong in 1998. He is the past President of the Production & Operations Management Society, and serves on the Boards of Directors of the American Productivity & Quality Center and Applera Corporation. He has been selected for listing in Who's Who in America.

Click here for Teaching Cases and Harvard Business Review articles authored by Professor Hayes.
rhayes@hbs.edu
Tel: (617) 495 6330
Fax: (617) 496 4066