Zeynep Ton
Zeynep Ton
Assistant Professor of Business Administration
| Unit | Technology and Operations Management |
|---|---|
| Contact | (617) 496-1734 Send E-Mail |
| Interests | operations management, process improvement, supply chain management, more > |
| Overview | Biography | Publications & Course Materials | Current Research | Areas of Interest |
Zeynep Ton joined the Harvard Business School faculty in 2002. She currently teaches an MBA elective course titled Coordinating and Managing Supply Chains. She also teaches in the executive education course titled Managing the Supply Chain: The General Manager’s Perspective. In the past, Professor Ton has taught the required first-year course in Technology and Operations Management. Professor Ton's research focuses on the critical role of store operations in retail supply chains. Her research examines how to design retail store processes and manage store labor to ensure that both in-store logistics and customer-service activites are performed successfully.