W. Earl Sasser
W. Earl Sasser
Baker Foundation Professor
| Unit | Entrepreneurial Management |
|---|---|
| Contact | (617) 495-6439 Send E-Mail |
| Interests | customer focus, customer relationship management, employee relationship management, service management, value profit chain, more > |
| Overview | Biography | Publications & Course Materials | Current Research | Areas of Interest |
Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in Economics from Duke University in 1969.