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Regina E. Herzlinger

Nancy R. McPherson Professor of Business Administration

Contact (617) 495-6646
Overview Biography Publications & Course Materials Current Research Areas of Interest

Books

Herzlinger, Regina. Who Killed Health Care? America's $2 Trillion Medical Problem—and the Consumer-Driven Cure. McGraw-Hill, 2007. Abstract

A best seller in its category, with many printings. It has been recognized by the U.S. Chamber of Commerce as one of the books that made a difference in public policy in 2008.
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Herzlinger, Regina E. Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers. San Francisco: Jossey-Bass Publishers, 2004.

Herzlinger, R. E. Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual. Boston, Mass.: Harvard Business School Publishing, 1997.

Herzlinger, R. E. Measuring the Financial Performance on Nonprofit Organizations: Text and Cases. Boston, Mass.: Harvard Business School Publishing, 1997.

Herzlinger, R. E. Market-Driven Health Care. Reading, Mass.: Addison-Wesley Publishing Co. Inc., 1996. (Winner of the James A. Hamilton Book of the Year Award presented by American College of Healthcare Executives. Reviewed in The Economist, Fortune, Journal of the AMA, New England Journal of Medicine, Wall Street Journal, among many others. Ingram's Current Events best seller.)

Herzlinger, R. E., and D. Nitterhouse. Financial Accounting and Managerial Control for Nonprofit Organizations. Cincinnati: Southwestern Publishing Company, 1994.

Herzlinger, R. E. Creating New Health Care Ventures: The Role of Management. Gaithersburg, Md.: Aspen, 1992.

Published Papers

Herzlinger, R. E. "CDHC and Responses to Comments on CDHC." Health Care Management Review (forthcoming).

Herzlinger, R. E. "Consumer-Driven Health Care: The Role of the Health Care SEC." Health Affairs (forthcoming).

Herzlinger, R. E. "Specialized Hospitals." Health Affairs (forthcoming).

Herzlinger, R. E. "Universal, Consumer-Driven Health Care." Health Affairs (forthcoming).

Herzlinger, Regina E. "Health Care's Taxing Problem." National Review Online, August 2009.

Herzlinger, Regina E. "Limited Choices." National Review Online, July 2009.

Herzlinger, Regina E. "Can the United States Provide Health Care For All?" McKinsey & Company, May 2009.

Herzlinger, Regina E. "Diagnosis." National Review Online, May 2009.

Herzlinger, R. E. "Health Care Challenges for Leaders." Leader to Leader 47 (winter 2008): 39-45. Abstract

From ancient times to today, perceptive leaders have galvanized people by appealing to commonly shared values. Indeed, a discussion of leadership is virtually impossible without talking about values. As the articles in this issue demonstrate,Values are what animate much of human action-from the values of financial security, love, and friendship to the ideals of justice and freedom. From ancient times to today, perceptive leaders have galvanized people by appealing to commonly shared values. Indeed, a discussion of leadership is virtually impossible without talking about values. As the articles in this issue demonstrate, values and leadership are inseparable.
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Coburn, Tom, and Regina Herzlinger. "Cross Country: They'd Sooner Fix Medicaid." The Wall Street Journal, 18 May 2006.

Herzlinger, Regina E. "Why Innovation in Health Care Is So Hard." Harvard Business Review 84, no. 5 (May 2006).

Herzlinger, R. E. "Medicine for Medicaid." The Wall Street Journal, August 2, 2005, A10.

Herzlinger, R. E. "Uncle Sam is No Doctor." USA Today, March 28, 2005.

Herzlinger, Regina E. "A Corporate Push--Against Women." USA Today, 7 December 2004, A13.

Herzlinger, R. E. "An IT Trojan Horse." Modern Healthcare (September 6, 2004): 22-23.

Herzlinger, R. E. "Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on U.S. Health Care." Circulation 109, no. 20 (May 25, 2004): 2376-2378.

Herzlinger, R. E. "Consumer-Driven Health Care: Freeing Providers to Innovate." Healthcare Financial Management 58, no. 3 (March 1, 2004): 66-68.

Herzlinger, R. E. "Consumer-Driven Health Care: Taming the Health Care Cost Monster." Journal of Financial Service Professionals (March 2004): 44-48.

Herzlinger, R. E. "More Market, Less Straightjacket." The Wall Street Journal, January 22, 2004, A12.

Herzlinger, R. E. "Back in the U.S.S.R." The Wall Street Journal, November 26, 2003, A16.

Herzlinger, R. E. "Prix-Fix Rip-Off." The Wall Street Journal, June 13, 2003, A6.

Herzlinger, R. E. "My Ivy League Soldier." The Wall Street Journal, April 2, 2003, A14.

Herzlinger, Regina E. "Let's Put Consumers in Charge of Health Care." Harvard Business Review 80, no. 7 (July 2002).

Herzlinger, R. E. "Health Care Should Be More 'Transparent'." Managed Care 11, no. 1 (January 2002).

Herzlinger, Regina E. "The Outsiders." Management Accounting 78, no. 6 (June 2000). (Winner of the 2000 CIMA [Chartered Institute of Management Accountants] Financial and Management Accounting Committee Award for Articles of Merit Competition.)

Herzlinger, Regina E. "Leveling the Playing Field." Blueprint 6 (spring 2000).

Herzlinger, Regina E. "Market-Driven, Focused Health Care: The Role of Managers." Special Supplementary Issue on the Research of Professor R. E. Herzlinger. Frontiers of Health Services Management 16, no. 3 (spring 2000).

Herzlinger, Regina E. "Protection of the Health Care Consumer: The 'Truth' Agency." Blueprint (February 2000).

Herzlinger, Regina E. "A Better Way to Pay." Modern Healthcare (December 11, 2000): 32.

Herzlinger, Regina E. "Consumer-Driven Challenges in Health Care in the United States." Endocrine Practice 6, no. 1 (January-February 2000): 103-109.

Herzlinger, Regina E. "Market-Driven Health Care: Winners and Losers." Special Supplementary Issue. Journal for Respiratory Care Practitioners (February-March 2000).

Herzlinger, R. E. "U.S. Economic Revolution: Mapping the Future of Healthcare." PharmacoEconomics 18, no. 3 (2000).

Herzlinger, Regina E. "The 'Truth' About Managed Care." Journal of Health Politics, Policy and Law 24, no. 5 (October 1999).

Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader (1999): 365-73.

Herzlinger, Regina E. "Why Market-Driven Health Care Will Replace Managed Care." Orthopedic Technology Review (October-November 1999).

Herzlinger, Regina E. "The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy." Health Care Management Review 23, no. 3 (summer 1998): 19-29.

Herzlinger, Regina E., and R. Ricci. "Dr. Know." International Business Machines Corporations 3, no. 2 (1998).

Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader, no. 3 (winter 1997).

Herzlinger, Regina E. "Shopping for Your Doctor." The Economist (December 1997): 68-69.

Herzlinger, Regina E. "Market-Driven Health Care: What it Means to You." American Association of Neurological Surgeons Bulletin (fall 1997).

Herzlinger, Regina E. "What Doctors Can Learn from the Business World." American Association of Neurological Surgeons Bulletin (fall 1997).

Herzlinger, R. E. "Hamburgers and Hernias." The Economist (August 9, 1997).

Herzlinger, Regina E. "Market-Driven Health Care: What it Means to You." Hippocrates (July 1997).

Herzlinger, Regina E. "What Doctors Can Learn from the Business World." Hippocrates (July 1997).

Herzlinger, Regina E. "Can Public Trust in Nonprofits and Governments Be Restored?" Harvard Business Review 74, no. 2 (March-April 1996): 97-107.

Herzlinger, Regina E. "The Fundamental Forces Reshaping U.S. Health Care and How to Respond to Them." Managed Care Quarterly (winter 1994).

Herzlinger, Regina E. "The Quiet Revolution." The Public Interest (spring 1994).

Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." Harvard Business Review 72, no. 4 (July-August 1994): 52-60.

Herzlinger, Regina E. "Healthy Competition." Medical Economics (November 1991).

Herzlinger, Regina E. "Healthy Competition." The Atlantic (August 1991).

Book Chapters

Herzlinger, R. E. "Consumer-Driven Healthcare: Transforming the Delivery of Health Services." In Futurescan: Healthcare Trends and Implications, 2006 – 2011, 13-20. Society for Healthcare Strategy and Market Development, 2006.

Herzlinger, R. E. "Can Public Trust in Nonprofits and Governments Be Restored?" In Harvard Business Review on Nonprofits. Boston, Mass.: Harvard Business School Press, 1999.

Herzlinger, Regina E. "Culture Is the Key." In Leading Beyond the Walls, edited by F. Hesselbein, M. Goldsmith and I. Somerville. San Francisco, Calif.: Jossey-Bass Publishers, 1999.

Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits., 27-52 Boston, Mass.: Harvard Business School Press, 1999.

Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Fachzeitschrift fur Nonprofit Management, edited by Michael Muller and Franziska Hiltpold. Fribourg: Verbands-Management Institut, 1998.

Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Nonprofit Governance: The Executive's Guide, edited by V. Futter and G. Overton, 13-24. Chicago: American Bar Association, 1997.

Other Papers

Herzlinger, R. E. "Consumer-Driven Health Care: Lessons from Switzerland." Working Paper, 2004 (Submitted for publication, 2004.)

Teaching and Training Materials

Herzlinger, Regina E. Consumer-Driven Health Care: A Revolution for Employers, Consumers, and Providers. Faculty Seminar Series. Boston: Harvard Business School Publishing, 2004. Cd-rom. (Faculty Lecture: HBSP Product Number 5992C.)

HBS Course Materials

Herzlinger, Regina E. "ABC Company." Harvard Business School Case 193-169.

Herzlinger, Regina E. "ABC Pharmaceuticals." Harvard Business School Case 193-168.

Herzlinger, Regina E. "Acquiring Biotechnology: The Bristol-Myers/Genetic Systems Merger." Harvard Business School Case 187-109.

Herzlinger, Regina E. "Alexander Hospital Gift Shoppe." Harvard Business School Case 193-117.

Herzlinger, Regina E. "Alexander Hospital Gift Shoppe TN." Harvard Business School Teaching Note 193-118.

Herzlinger, Regina E. "Amherst Associates, Inc." Harvard Business School Case 185-162.

Herzlinger, Regina E., and Jason Sanders. "Background on the Technology of Molecular Diagnostics." Harvard Business School Note 309-050.

Herzlinger, Regina E., and John McDonough. "Battle of the Bulge--Private and Public Solutions for Obesity." Harvard Business School Case 304-009.

Herzlinger, Regina E., and Seth Bokser. "BestDoctors, Inc." Harvard Business School Case 302-018.

Herzlinger, Regina E. "Beverly Hospital." Harvard Business School Case 187-091.

Herzlinger, Regina E. "Beverly Hospital and North Shore Birth Center TN." Harvard Business School Teaching Note 193-022.

Herzlinger, Regina E. "Boston Sobriety Development, Inc." Harvard Business School Case 190-037.

Herzlinger, Regina E. "Boston Sobriety Development, Inc., Teaching Note." Harvard Business School Teaching Note 192-114.

Herzlinger, Regina E. "Brigham and Women's Hospital: The Role of Management." Harvard Business School Case 187-089.

Herzlinger, Regina E. "Budget Crisis of the Boston School Committee." Harvard Business School Case 177-084.

Herzlinger, Regina E. "Budget Crisis of the Boston School System, Teaching Note." Harvard Business School Teaching Note 178-153.

Herzlinger, Regina E., Miguel Abecasis, and Brenda Cheng. "Cardinal Health: The Medicine Shoppe Acquisition." Harvard Business School Case 303-043.

Herzlinger, Regina E. "Center for Nutritional Research." Harvard Business School Case 185-145.

Herzlinger, Regina E. "Child Care Task Force." Harvard Business School Case 178-078.

Herzlinger, Regina E. "Child Care Task Force, Teaching Note." Harvard Business School Teaching Note 178-209.

Herzlinger, Regina E. "Children's Center (A)." Harvard Business School Case 177-216.

Herzlinger, Regina E. "Children's Center (A), Teaching Note." Harvard Business School Teaching Note 177-252.

Herzlinger, Regina E. "Children's Center (B)." Harvard Business School Case 177-217.

Herzlinger, Regina E. "Children's Center (B), Teaching Note." Harvard Business School Teaching Note 178-094.

Herzlinger, Regina E. "Chilton House, Inc." Harvard Business School Exercise 181-047.

Herzlinger, Regina E. "Chrysler Corp.--1981." Harvard Business School Case 182-061.

Herzlinger, Regina E., and James Weber. "Circle Gastroenterology Products (A)." Harvard Business School Case 304-052.

Herzlinger, Regina E., and James Weber. "Circle Gastroenterology Products (B)." Harvard Business School Supplement 304-053.

Herzlinger, Regina E. "Columbia/HCA." Harvard Business School Case 196-131.

Herzlinger, Regina E. "Community Television of Southern California: KCET." Harvard Business School Case 179-046.

Herzlinger, Regina E. "Community Television of Southern California: KCET, Teaching Note." Harvard Business School Teaching Note 179-187.

Herzlinger, Regina E. "Computer Company's Health Plan." Harvard Business School Case 190-038.

Herzlinger, Regina E. "Computers in Medicine." Harvard Business School Case 186-282.

Herzlinger, Regina E. "Computers in Medicine, Teaching Note." Harvard Business School Teaching Note 187-124.

Herzlinger, Regina E. "Concord University." Harvard Business School Case 177-242.

Herzlinger, Regina E. "Concord University, Teaching Note." Harvard Business School Teaching Note 178-150.

Herzlinger, Regina E., and Alfred Martin. "Connectivity in Health Care." Harvard Business School Note 307-047.

Herzlinger, Regina E., John Hurwitch, and Seth Bokser. "Consumer-Driven Health Care: Medtronic's Health Insurance Options." Harvard Business School Case 302-006.

Herzlinger, Regina E., and Grady Clouse. "Consumer-Driven Health Care: Blue Cross Blue Shield of Florida." Harvard Business School Case 308-089.

Herzlinger, Regina E. "Davis Graduate School." Harvard Business School Case 180-038.

Herzlinger, Regina E. "Davis Graduate School TN." Harvard Business School Teaching Note 193-109.

Herzlinger, Regina E. "Dearden College TN." Harvard Business School Teaching Note 193-110.

Herzlinger, Regina E. "Deferred Taxes Payable." Harvard Business School Note 182-038.

Herzlinger, Regina E., and Mark P. Allyn. "Diagnostic Genomics." Harvard Business School Case 309-040.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)." Harvard Business School Case 195-216.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)-(H) TN." Harvard Business School Teaching Note 197-013.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (B)." Harvard Business School Supplement 195-217.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (C)." Harvard Business School Supplement 195-218.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (D)." Harvard Business School Supplement 195-219.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (E)." Harvard Business School Supplement 195-220.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (F)." Harvard Business School Supplement 195-221.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (G)." Harvard Business School Supplement 195-222.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (H)." Harvard Business School Supplement 195-223.

Herzlinger, Regina E. "Empire Glass (A), Teaching Note." Harvard Business School Teaching Note 109-067.

Herzlinger, Regina E., and Ann Winslow. "Ending the Fishing Expedition: The Use of Real-Time MRI in Surgery." Harvard Business School Case 196-104.

Herzlinger, Regina E., Grady Clouse, and Gayathri Koundinya. "ePhysician." Harvard Business School Case 302-021.

Herzlinger, Regina E. "Episcopal Retirement Homes, Inc." Harvard Business School Case 186-246.

Herzlinger, Regina E. "Episcopal Retirement Homes, Inc., Teaching Note." Harvard Business School Teaching Note 192-131.

Herzlinger, Regina E. "EXACT Sciences Corp.: Commercializing a Diagnostic Test." Harvard Business School Case 308-090.

Herzlinger, Regina E. "Exercise in Fund Accounting: Igertown, Georgia." Harvard Business School Case 176-040.

Herzlinger, Regina E., and Ann Winslow. "Financing of the U.S. Health Care Industry, The." Harvard Business School Note 196-095.

Herzlinger, Regina E., and Pushwaz Virk. "Fortis Healthcare (A)." Harvard Business School Case 308-030.

Herzlinger, Regina E., and Pushwaz Virk. "Fortis Healthcare (B)." Harvard Business School Supplement 308-080.

Herzlinger, Regina E. "Frank Renaut College." Harvard Business School Case 176-024.

Herzlinger, Regina E. "Frank Renaut College, Teaching Note." Harvard Business School Teaching Note 176-205.

Herzlinger, Regina E., and James T. Rhea. "Genetics Institute, Inc., Teaching Note." Harvard Business School Teaching Note 192-132.

Herzlinger, Regina E. "GI Wars: Tums vs. Rolaids--Positioning Over-the-Counter Drugs." Harvard Business School Case 189-118.

Herzlinger, Regina E. "Grayson University Police Department." Harvard Business School Case 180-044.

Herzlinger, Regina E. "Grayson University Police Force TN." Harvard Business School Teaching Note 193-112.

Herzlinger, Regina E. "Guaranteed Student Loan Program (A)." Harvard Business School Case 175-244.

Herzlinger, Regina E. "Guaranteed Student Loan Program (A), Teaching Note." Harvard Business School Teaching Note 176-195.

Herzlinger, Regina E. "Guilford County Girl Scout Council." Harvard Business School Case 180-091.

Herzlinger, Regina E. "Guilford County Girl Scout Council TN." Harvard Business School Teaching Note 193-107.

Herzlinger, Regina E. "Harriman Center for Communications." Harvard Business School Case 177-244.

Herzlinger, Regina E. "Harriman Center for Communications, Teaching Note." Harvard Business School Teaching Note 177-255.

Herzlinger, Regina E. "Harvard-Radcliffe Colleges: The Joint 25th Reunion." Harvard Business School Case 187-131.

Herzlinger, Regina E., and VJ Pappas. "Health Information Industry Note." Harvard Business School Note 195-206.

Herzlinger, Regina E. "Health Promotion Centers of New England." Harvard Business School Case 192-035.

Herzlinger, Regina E. "Health Stop (A) and (B), Teaching Note." Harvard Business School Teaching Note 187-125.

Herzlinger, Regina E., Nancy Kane, and Joyce Lallman. "Health Stop (A): Strategy." Harvard Business School Case 185-084.

Herzlinger, Regina E. "Health Stop (B): The Medical Offices." Harvard Business School Case 196-051.

Herzlinger, Regina E. "Health Stop: Production Process, Teaching Note." Harvard Business School Teaching Note 192-118.

Herzlinger, Regina E. "Health Stop: Strategy, Teaching Note." Harvard Business School Teaching Note 192-117.

Herzlinger, Regina E., and Michael S. Sherman. "HealthAllies (A)." Harvard Business School Case 302-019.

Herzlinger, Regina E., and Ivan Cheung. "HealthSouth Corporation." Harvard Business School Case 304-006.

Herzlinger, Regina E., and Alfred Martin. "Helios Health (A)." Harvard Business School Case 302-022.

Herzlinger, Regina E. "Helios Health (B)." Harvard Business School Case 303-039.

Herzlinger, Regina E. "Hospital Corp. of America and McLean Hospital." Harvard Business School Case 185-089.

Herzlinger, Regina E. "Hospital Corp. of America and McLean Hospital, Teaching Note." Harvard Business School Teaching Note 192-119.

Herzlinger, Regina E. "Hospital Corp. of America: Financial Analysis." Harvard Business School Case 183-180.

Herzlinger, Regina E., and Stacy Schwartz. "Hospital for Special Surgery (A)." Harvard Business School Case 305-076.

Herzlinger, Regina E. "Hospital for Special Surgery (C): Continuing Challenges of Growth." Harvard Business School Supplement 310-077.

Herzlinger, Regina E. "Hospital Replacement Decision." Harvard Business School Case 183-207.

Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120.

Herzlinger, Regina E. "Hospital Replacement Decision, Teaching Note." Harvard Business School Teaching Note 184-008.

Herzlinger, Regina E. "Humana, Inc." Harvard Business School Case 182-068.

Herzlinger, Regina E. "Hyatt Hill Health Center." Harvard Business School Case 190-009.

Herzlinger, Regina E. "Hyatt Hill Health Center, Teaching Note." Harvard Business School Teaching Note 192-121.

Herzlinger, Regina E., William Lagor, Christopher Perry, and Scott St. Germain. "I've Got Rhythm: Selling Cardiac Rhythm Management Devices." Harvard Business School Case 304-012.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Identify the Nonprofit." Harvard Business School Case 195-215.

Herzlinger, Regina E., and Ramona Hilgenkamp. "Identify the Nonprofit TN." Harvard Business School Teaching Note 197-012.

Herzlinger, Regina E., Keyne M. Monson, and Juan D. Betancourt. "Immusol and Novartis." Harvard Business School Case 303-038.

Herzlinger, Regina E., Elizabeth Snowden, Joseph P. Tallman, and Stephen B. Tallman. "Informed Access Systems, Inc. (A)." Harvard Business School Case 198-063.

Herzlinger, Regina E., Elizabeth Snowden, Joseph P. Tallman, and Stephen B. Tallman. "Informed Access Systems, Inc. (B): From Start-up to Buyout." Harvard Business School Case 198-064.

Herzlinger, Regina E. "Innovating in Health Care--Framework." Harvard Business School Note 306-042.

Herzlinger, Regina E. "Innovating in Health Care-Glossary." Harvard Business School Note 307-011.

Herzlinger, Regina E., and Kenneth A. Merchant. "International Harvester: Purchasing Inflation Offset System." Harvard Business School Case 181-090.

Herzlinger, Regina E. "Introduction to Financial Analysis." Harvard Business School Note 182-036.

Herzlinger, Regina E. "Janus Designs Ltd." Harvard Business School Case 182-032.

Herzlinger, Regina E. "Janus Designs Ltd., Teaching Note." Harvard Business School Teaching Note 183-124.

Herzlinger, Regina E. "Jefferson Dry Cleaners." Harvard Business School Exercise 181-048.

Herzlinger, Regina E. "Kensington Cycle, Inc." Harvard Business School Case 182-031.

Herzlinger, Regina E. "King Community Hospital." Harvard Business School Case 176-026.

Herzlinger, Regina E. "King Community Hospital, Teaching Note." Harvard Business School Teaching Note 176-203.

Herzlinger, Regina E. "Leicester Polytechnic Institute." Harvard Business School Case 178-079.

Herzlinger, Regina E. "Leichester Polytechnic Institute, Teaching Note." Harvard Business School Teaching Note 178-103.

Herzlinger, Regina E. "Lourdville Health Center." Harvard Business School Case 193-119.

Herzlinger, Regina E. "Lourdville Health Center TN." Harvard Business School Teaching Note 193-120.

Herzlinger, Regina E. "MASSPORT." Harvard Business School Case 179-169.

Herzlinger, Regina E. "MASSPORT TN." Harvard Business School Teaching Note 193-108.

Herzlinger, Regina E. "Maxicare Health Plans, Inc." Harvard Business School Case 186-281.

Herzlinger, Regina E. "Maxicare Health Plans, Inc., Teaching Note." Harvard Business School Teaching Note 189-123.

Herzlinger, Regina E. "Mayfair School System." Harvard Business School Exercise 176-041.

Herzlinger, Regina E. "Mayfair School System, Teaching Note." Harvard Business School Teaching Note 178-087.

Herzlinger, Regina E. "Measuring the Financial Performance of Nonprofit Organizations." Harvard Business School Note 107-046.

Herzlinger, Regina E. "Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual." Harvard Business School Teaching Note 197-112.

Herzlinger, Regina E. "Measuring the Financial Performance of Nonprofit Organizations: Text and Cases." Harvard Business School Miscellaneous Cases 197-111.

Herzlinger, Regina E., and Pete Stavros. "MedCath Corporation (A)." Harvard Business School Case 303-041.

Herzlinger, Regina E., and Louisa Neissa. "MedCath Corporation (B)." Harvard Business School Supplement 305-102.

Herzlinger, Regina E. "Medicare Coverage and Payment for Medical Technologies and Procedures." Harvard Business School Note 303-024.

Herzlinger, Regina E. "Medicare Payment for Drugs and Medical Devices." Harvard Business School Case 193-099.

Herzlinger, Regina E. "Mediplex Group, Inc." Harvard Business School Case 185-123.

Herzlinger, Regina E. "Mediplex Group, Inc., Teaching Note." Harvard Business School Teaching Note 192-122.

Herzlinger, Regina E. "Medtronic: Patient Management Initiative (B)." Harvard Business School Supplement 309-064.

Herzlinger, Regina E., and Mark P. Allyn. "Medtronic: Patient Management Initiative (A)." Harvard Business School Case 302-005.

Herzlinger, Regina E. "MedVal Ventures." Harvard Business School Case 308-087.

Herzlinger, Regina E. "MedVal Ventures, Fortis Healthcare (A), Fortis Healthcare (B), and Note on Medical Travel (TN)." Harvard Business School Teaching Note 310-076.

Herzlinger, Regina E. "Metropolitan Museum of Art (B), Teaching Note." Harvard Business School Teaching Note 176-219.

Herzlinger, Regina E. "Metropolitan Museum of Art--1972." Harvard Business School Case 179-056.

Herzlinger, Regina E., and Alfred Martin. "The Multiple Sclerosis Center of Atlanta." Harvard Business School Case 308-085.

Herzlinger, Regina E. "Museum Accounting Methods Controversy TN, The." Harvard Business School Teaching Note 193-124.

Herzlinger, Regina E. "Museum Accounting Methods Controversy, The." Harvard Business School Exercise 193-123.

Herzlinger, Regina E. "Nasus Clinic." Harvard Business School Exercise 178-021.

Herzlinger, Regina E. "Nasus Clinic TN." Harvard Business School Teaching Note 193-111.

Herzlinger, Regina E. "Nasus School of Art." Harvard Business School Case 193-113.

Herzlinger, Regina E. "Nasus School of Art TN." Harvard Business School Teaching Note 193-114.

Herzlinger, Regina E. "New England Critical Care, Inc." Harvard Business School Case 185-104.

Herzlinger, Regina E. "New England Critical Care, Inc., Teaching Note." Harvard Business School Teaching Note 192-123.

Herzlinger, Regina E., Niv Caviar, Jon Chatterton, and Andrea Lynn. "New Frontiers in Target Discovery and Validation." Harvard Business School Note 303-054.

Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service." Harvard Business School Case 175-243.

Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service, Teaching Note." Harvard Business School Teaching Note 176-070.

Herzlinger, Regina E., Stacy Smollin Schwartz, and Jeffrey Cronin. "New Sector Alliance (A): An Entry into Health Care?" Harvard Business School Case 304-004.

Herzlinger, Regina E., and Louisa Neissa. "New Sector Alliance (B)." Harvard Business School Exercise 305-091.

Herzlinger, Regina E. "North Shore Birth Center." Harvard Business School Case 185-109.

Herzlinger, Regina E., and Michael Millenson. "Note on Accountability in the U.S. Health Care System." Harvard Business School Note 308-111.

Herzlinger, Regina E. "Note on Break-Even Analysis." Harvard Business School Note 182-035.

Herzlinger, Regina E., and Alfred Martin. "Note on Connectivity." Harvard Business School Supplement 302-017.

Herzlinger, Regina E. "Note on Contribution Analysis." Harvard Business School Note 182-033.

Herzlinger, Regina E., and Jeff Grahling. "Note on Financing of the U.S. Health Care Sector." Harvard Business School Note 304-039.

Herzlinger, Regina E. "Note on Financing the Health Care Industry." Harvard Business School Note 186-170.

Herzlinger, Regina E., and JoAnn M. Laing. "Note on Flexible Spending Accounts, Health Reimbursement Arrangements, and Health Savings Accounts." Harvard Business School Note 307-034.

Herzlinger, Regina E., and Amy Burroughs. "Note on Health Care Accountability." Harvard Business School Note 198-065.

Herzlinger, Regina E., and Jo Ellen Slurzberg. "Note on Health Insurance Coverage, Coding, and Payment." Harvard Business School Note 304-005.

Herzlinger, Regina E. "Note on Health Maintenance Organizations and Their Impact on the Health Insurance Industry." Harvard Business School Note 187-158.

Herzlinger, Regina E. "Note on Health Promotion in the Workplace." Harvard Business School Note 189-070.

Herzlinger, Regina E. "Note on Long-Term Care." Harvard Business School Note 187-093.

Herzlinger, Regina E. "Note on Long-Term Care and Substance Abuse." Harvard Business School Note 186-186.

Herzlinger, Regina E., and Tom Nagle. "Note on Managed Care Reimbursement of Health Care Providers: Case-Based, Per Diem, and Capitation Payments." Harvard Business School Note 194-141.

Herzlinger, Regina E. "Note on Medical Technology." Harvard Business School Note 187-110.

Herzlinger, Regina E., and Sara Green. "Note on Medical Travel." Harvard Business School Note 308-084.

Herzlinger, Regina E. "Note on Psychiatric Services." Harvard Business School Note 187-087.

Herzlinger, Regina E. "Note on Relevant Costs." Harvard Business School Note 182-034.

Herzlinger, Regina E. "Note on Substance Abuse." Harvard Business School Note 187-094.

Herzlinger, Regina E., and Jillian Peres Copeland. "Note on Telemedicine." Harvard Business School Note 310-075.

Herzlinger, Regina E. "Note on the Home Health Care Industry." Harvard Business School Note 186-214.

Herzlinger, Regina E. "Note on the Hospital Information Systems Industry." Harvard Business School Note 187-092.

Herzlinger, Regina E. "Note on the Pharmaceutical Industry." Harvard Business School Note 189-076.

Herzlinger, Regina E. "Novel Combination of Two Drugs (A)." Harvard Business School Case 189-168.

Herzlinger, Regina E. "Novel Combination of Two Drugs (B)." Harvard Business School Supplement 189-169.

Herzlinger, Regina E. "Novel Combination of Two Drugs (B) and (C) and Technology Transfer Anti-Inflammatory Drug (B) and (C), Teaching Note." Harvard Business School Teaching Note 192-124.

Herzlinger, Regina E. "Novel Combination of Two Drugs (C)." Harvard Business School Supplement 189-170.

Herzlinger, Regina E., and Ray Herschman. "Old Tex College." Harvard Business School Case 304-014.

Herzlinger, Regina E. "Paper Chase." Harvard Business School Case 190-109.

Herzlinger, Regina E. "Pepys College." Harvard Business School Case 177-243.

Herzlinger, Regina E. "Pepys College, Teaching Note." Harvard Business School Teaching Note 177-256.

Herzlinger, Regina E. "Phreesia: The Patient Check-In Company." Harvard Business School Case 310-066.

Herzlinger, Regina E. "Proprietary Hospital Industry, Background Note." Harvard Business School Note 182-066.

Herzlinger, Regina E. "Province of Ontario Translation Services." Harvard Business School Case 176-092.

Herzlinger, Regina E. "Province of Ontario Translation Services TN." Harvard Business School Teaching Note 193-125.

Herzlinger, Regina E. "Pudding Pops Project." Harvard Business School Case 184-002.

Herzlinger, Regina E. "Replacing VORTAC." Harvard Business School Case 179-012.

Herzlinger, Regina E. "Replacing VORTAC TN." Harvard Business School Teaching Note 193-170.

Herzlinger, Regina E. "Salem Hospital." Harvard Business School Case 178-063.

Herzlinger, Regina E., Kaushik Sen, Alex Tkachenko, and Carolyn Wolff. "Salick Cardiovascular Centers: Business Plan." Harvard Business School Case 304-007.

Herzlinger, Regina E. "San Bernadino YWCA (A)." Harvard Business School Case 177-218.

Herzlinger, Regina E. "San Bernadino YWCA (A) TN." Harvard Business School Teaching Note 193-105.

Herzlinger, Regina E., and Marc Aquino. "Schering-Plough and Genome Therapeutics: Discovering an Asthma Gene." Harvard Business School Case 303-044.

Herzlinger, Regina E. "Scios, Inc." Harvard Business School Case 302-034.

Herzlinger, Regina E. "Scopie's Enlarged Gland Shrinker." Harvard Business School Case 307-035.

Herzlinger, Regina E. "Simonson Electric." Harvard Business School Case 182-045.

Herzlinger, Regina E. "Somerstown Public Schools (A), Teaching Note." Harvard Business School Teaching Note 176-202.

Herzlinger, Regina E., and Wayne A. Adams. "South Eye Institute." Harvard Business School Case 193-140.

Herzlinger, Regina E. "Spacelabs (A)." Harvard Business School Case 185-129.

Herzlinger, Regina E. "Spacelabs (A) and (B), Teaching Note." Harvard Business School Teaching Note 192-125.

Herzlinger, Regina E. "Spacelabs (B)." Harvard Business School Supplement 185-144.

Herzlinger, Regina E. "Spacelabs, Supplement." Harvard Business School Supplement 186-182.

Herzlinger, Regina E. "St. Mary's Hospital." Harvard Business School Case 178-196.

Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Discovery (A)." Harvard Business School Case 189-165.

Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Drug (B)." Harvard Business School Supplement 189-166.

Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Drug (C)." Harvard Business School Supplement 189-167.

Herzlinger, Regina E., and D. Scott Lurding. "THG Management Services." Harvard Business School Case 197-011.

Herzlinger, Regina E. "Three New Opportunities and the Seven Skills of Management." Harvard Business School Case 193-187.

Herzlinger, Regina E. "Trinity University." Harvard Business School Case 191-163.

Herzlinger, Regina E. "Trinity University, Teaching Note." Harvard Business School Teaching Note 192-126.

Herzlinger, Regina E. "U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note." Harvard Business School Teaching Note 192-127.

Herzlinger, Regina E. "Union Carbide Corp. (A)." Harvard Business School Case 181-099.

Herzlinger, Regina E. "Union Carbide Corp. (B)." Harvard Business School Case 181-100.

Herzlinger, Regina E. "University Hospital." Harvard Business School Case 176-020.

Herzlinger, Regina E. "University Medical Center Hospital." Harvard Business School Case 185-095.

Herzlinger, Regina E. "University of Trent." Harvard Business School Case 177-245.

Herzlinger, Regina E. "University of Trent, Teaching Note." Harvard Business School Teaching Note 178-162.

Herzlinger, Regina E. "Visiting Nurse Service of New York." Harvard Business School Case 186-251.

Herzlinger, Regina E. "Visiting Nurse Service of New York, Teaching Note." Harvard Business School Teaching Note 192-133.

Herzlinger, Regina E. "Vocational Educational Club-- The Missing Cash Dilemma." Harvard Business School Case 193-121.

Herzlinger, Regina E. "Vocational Educational Club-- The Missing Cash Dilemma TN." Harvard Business School Teaching Note 193-122.

Herzlinger, Regina E. "Wabash (A)." Harvard Business School Case 182-248.

Herzlinger, Regina E. "Wabash (A) and (B), Teaching Note." Harvard Business School Teaching Note 185-070.

Herzlinger, Regina E. "Wabash (B)." Harvard Business School Case 182-249.

Herzlinger, Regina E. "WellPoint, Inc." Harvard Business School Case 307-051.

Herzlinger, Regina E., Jun HuangPu, and Bing Lin. "WellSpace Treatment Centers for Complementary and Alternative Medicine." Harvard Business School Case 303-017.

Herzlinger, Regina E., and Sharon Kleefield. "West Paces Medical Center." Harvard Business School Case 193-139.

Herzlinger, Regina E. "West Side Highway." Harvard Business School Case 178-053.

Herzlinger, Regina E. "West Side Highway, Teaching Note." Harvard Business School Teaching Note 179-091.

Herzlinger, Regina E. "Widener College." Harvard Business School Case 177-246.

Herzlinger, Regina E. "Widener College, Teaching Note." Harvard Business School Teaching Note 178-155.

Herzlinger, Regina E. "Williamstown Community Hospital." Harvard Business School Case 178-226.

Herzlinger, Regina E. "WJAC (A)--The Birth of a Radio Station TN." Harvard Business School Teaching Note 193-106.

Herzlinger, Regina E. "WJAC (A): The Birth of a Radio Station." Harvard Business School Case 177-157.

Herzlinger, Regina E. "WJAC (B): Financing a Growing Organization." Harvard Business School Case 177-158.

Herzlinger, Regina E. "WJAC (B): Financing a Growing Organization, Teaching Note." Harvard Business School Teaching Note 178-097.

Herzlinger, Regina E. "Zero-Base Budgeting in the Public Health Service." Harvard Business School Case 178-080.